In-studio class protocols
Sign up online before class to save your spot. You can cancel up to one hour before class. After that, a late cancellation or missed class will forfeit your class pass or incur a $12 fee. The cancellation window lets us offer your spot to someone on the waitlist. We know this can feel inconvenient at times, and we hope it works well for everyone.
Plan to arrive at least 5-10 minutes early to class. Parking in the neighborhood can be tricky. We lock the studio door at class time for the safety and privacy of everyone inside the studio.
You may bring your own mats and props or borrow ours at no cost.
WAITLIST – sometimes our classes get full. Please sign up on the waitlist. Often spots will open up! You’ll find out one hour before class time.
Cancellation
To cancel class, log into your account on Momence. From there you should see a list of your upcoming classes. Look for 3 dots to the right, click on those and you should then see, “cancel yourself.” We ask you to please cancel if you can’t make it to class. We have a $12 no-show fee if you miss more than one class.
Workshop cancellation info – We need a minimum number of students for the workshops to be held as planned, so pre-registration is required. If the workshop minimum is not met, you will be notified and reimbursed.
If you cancel your workshop reservation more than 48 hours in advance, you can use your credit toward a future workshop. Reservations that are cancelled 48 hour or less prior to a workshop will not be credited/refunded. If you need to cancel your reservation – log in to your Momence account or email us at hello@allheartyogastudio.com. This allows someone to take your spot if we have a waitlist. Thank you for your understanding!